The Challenge.

Modernizing the visual identity of a 100-year-old New York institution while maintaining clinical trust and donor engagement — across seven years, hundreds of assets, and a brand that couldn't afford to drift without losing the community that depended on it.

Animal Medical Center

The Insight.

Legacy isn't a liability if you treat it as the story. AMC's century of history wasn't something to work around — it was the most powerful differentiator in the room. The work was to modernize the expression without touching the equity.

The Result.

Seven-year creative partnership. Reinforced AMC's position as the leading nonprofit veterinary hospital in the tri-state area. Sustained brand integrity across OOH transit campaigns, digital platforms, PSAs, environmental hospital branding, and donor advocacy — preventing brand drift across hundreds of unique assets over nearly a decade.

The Strategy.

The OOH transit strategy positioned AMC as the definitive 24/7 emergency room through high-impact NYC bus shelter and subway campaigns — designed for maximum legibility and brand recognition in high-traffic environments where a viewer has approximately two seconds. The Frankie's Fund PSA campaign connected AMC's medical mission with community-driven storytelling — directing a sensitive advocacy campaign for a program providing free specialty care for service dogs and retired K9 heroes. Environmental branding throughout the hospital facility used backlit Duratrans displays with intimate photography and aspirational copy — creating an empathetic, hopeful atmosphere that served patients, pet owners, and donors simultaneously. The digital hub redesign streamlined user access to emergency services and specialized institutional care — bringing the same clarity and warmth of the physical brand experience into the digital environment.

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Elizabeth Arden